Annex
The annex contains a number of detailed requirements. To make these easier to link and address, they are shown HERE.
Article 16 – Entry into force and application
This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union. This Regulation shall apply from [18 October 2024]. This Regulation shall be binding in its entirety and directly applicable in all Member States.
Article 15 – Repeal
Commission Implementing Regulation (EU) 2018/1514 is repealed with effect from [18 October 2024].
Article 14 – Significant incidents with regard to trust service providers
With regard to trust service providers, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) a trust service, or a part of it, is completely unavailable for more than 10 minutes; (b) a trust service, or a part of it, is unavailable to users,
Article 13 – Significant incidents with regard to providers of social networking services platforms
With regard to providers of social networking services platforms, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) the social networking service platform or part of its functionality is completely unavailable for more than 5 % of the social networking service platform users in
Article 12 – Significant incidents with regard to providers of online search engines
With regard to providers of online search engines, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) the online search engine or part of its functionality is completely unavailable for more than 5 % of the online search engine users in the Union, or
Article 11 – Significant incidents with regard to providers of online marketplaces
With regard to providers of online marketplaces, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) the online marketplace or part of its functionality is completely unavailable for more than 5 % of the online marketplace users in the Union, or for more than
Article 10 – Significant incidents with regard to managed service providers and managed security service providers
With regard to managed service providers and managed security service providers, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) one or more of the managed services or managed security services is completely unavailable for more than 10 minutes; (b) for one or more
Article 9 – Significant incidents with regard to content delivery network providers
With regard to content delivery network providers, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) one or more of the content delivery networks is completely unavailable for more than 10 minutes; (b) the customer service level agreement for content delivery network performance is
Article 8 – Significant incidents with regard to data centre service providers
With regard to data centre service providers, an incident shall be considered significant under Article 3 where it fulfils one or more of the following criteria: (a) one or more of the data centre services of one or more of the data centres operated by the provider is completely unavailable; (b) the customer service level